Walmart’s first-quarter earnings report and webcast confirmed many of the trends discussed since the start of the pandemic, including the surge of interest in online grocery.
The company’s e-commerce sales for the quarter were 74% higher than the same period in 2019, and a news release mentioned “strong results” for grocery pickup and delivery services.
“Our increasingly seamless omnichannel customer proposition is resonating,” Doug McMillon, president and CEO of Walmart, said on the earnings webcast. “This strategy positions the company well during the crisis, and we remain convinced that it will in the future. Before this crisis, we were already seeing robust adoption of online pickup and delivery.